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Account & Profile (Skipper CV)

How do I build my profile?

After logging in securely via Apple, Google, or Facebook, navigate to the "Profile" tab and click "Edit Profile." You can add your sailing positions (e.g., Tactician, Bowman), physical metrics, and World Sailing ID to create your dynamic Skipper CV.


How can I manage my privacy settings?

Through the "Settings > Preferences" menu, you can hide your email address and phone number from other users. Only boat owners you permit will be able to see your direct contact details.

Boat Management & Certificates

How do I add a new boat to the system?

Navigate to the "My Boats" tab and tap "Add New Boat." Fill in your boat's name, model (LOA, build year), sail number, and home port to build your digital marina garage.


How do I upload an IRC / ORC Certificate?

On your boat's detail page, locate the "Certificates" section. Here, you can upload your current IRC or ORC rating certificates. These documents will be automatically verified by race organizers during registration.

Event Registration

How do I register for a regatta?

Open the detail page of the event you are interested in. Tap the "Register" button in the top menu. You will be presented with two options:

  • Register My Boat: Select a boat you own and submit an official entry along with your selected crew members.
  • Register as a Sailor: Submit your name individually to the organizer's crew pool without being attached to a specific boat.

Frequently Asked Questions (FAQ)

Quick solutions to our most common inquiries.

The core features of Sail Club (profile creation, race tracking, crew matchmaking) are completely free for all sailors. Event participation fees are determined solely by the organizing clubs.

You can permanently delete your account and all associated data in compliance with GDPR by navigating to "Profile -> Preferences -> Close Account" within the app. For detailed instructions, please review our Data Deletion Policy.

If you encounter authentication errors, please ensure you are logged into the correct social media account on your device's default browser. If the issue persists, try logging in with Google; our system will automatically merge your accounts as long as the email addresses match.